What is Direct Internet Access?

Dedicated internet access establishes a private internet connection between an internet service provider (ISP) and a company’s premises. It eliminates the need to share resources with other users. That, in turn, results in improved speed and reliability.

The best part is that the performance of a DIA connection is governed by robust service level agreements (SLAs). This ensures that businesses get the speed and bandwidth exactly as advertised. For instance, DIA helps increase the speed of fixed wireless internet to nearly 20 Gbps.

Benefits of DIA

The enhanced performance of DIA comes at a higher price point. That’s why many business owners contemplate whether it’s worth the investment. The good news is that the benefits of dedicated internet access outweigh its cons.

Guaranteed Symmetry

With DIA, users get symmetrical upload and download speeds. This makes it ideal for businesses that rely on audio and video conferencing for day-to-day operations. DIA also eliminates concern about a sudden decline in speed during peak hours, ensuring uninterrupted file sharing among different teams.

Excellent Tech Support

A DIA connection comes with extensive SLAs and most providers offer the support of an account management team. This means users get access to high-quality customer service in case of any technical glitches or disruptions.

Cost-Effectiveness

While shared internet access is less expensive, it comes with various hidden costs. The high latency and unreliability of a shared connection compel users to choose a plan that offers better bandwidth and speeds – but this often results in paying for a ton of unused bandwidth.

On the other hand, a DIA connection offers the right bandwidth and speed to fit the needs of your customers. That makes it more cost-effective in the long run despite the hefty upfront investment.